Most people never need to touch Response Settings.
Delphi automatically match your tone and style from the knowledge you bring in, when you edit Response Settings, you are adding to this.
Only change these settings if you are trying to fix something specific. If you do make changes, do it thoughtfully and iterate. Small edits, then test, then adjust. Poorly written settings can degrade the experience for visitors.
In general, we do not recommend changing these.
What Response Settings Do
Response Settings define how your Delphi shows up in conversation.
To access it, go to Settings from the left-side navigation menu, then open Response Settings.
The Settings
Purpose
Purpose is the intention you want your Delphi to drive toward across conversations. Good Purposes are specific and practical. They should reflect why people come to your profile.
Examples:
“Help visitors understand your point of view quickly, using your content.”
“Help visitors apply your framework to their situation.”
The best Purpose is concise and narrow in scope, a lengthy, narrative purpose can lead to problems with crafted answers.
Baseline Guardrails
Custom Instructions
Custom Instructions are your hard rules.
Save these for instructions that are extremely important and not reliably followed when included in Purpose.
Keep them minimal. We suggest a maximum of three. The more you add, the more their power gets diluted.
Style
Style is how your Delphi writes.
Use this to set tone and format. For example, short paragraphs, a direct voice, or a more conversational style.
Initial Message
The Initial Message is the first message your Delphi sends when someone opens the chat.
Use it to set expectations and suggest what a visitor can ask.
Message on No Answer
This is what your Delphi says when it does not have enough information to answer.
Use it to suggest a different question the visitor can ask.
Response Length
How long your Delphis’ responses should be.
Intelligent means Delphi chooses the best length for the question.
Concise means it stays short and to the point.
Explanatory means it goes deeper and more comprehensive.
Custom lets you pick a midpoint.
Creativity
How strictly your Delphi should adhere to your uploaded content.
Strict means it only says things it is trained on that directly answer the question.
Adaptive means it can infer how you might answer new situations based on your training data.
Creative means it can augment responses with outside knowledge.
Show citations
Toggles whether visitors can open the cited sources used to generate a response.
Disclaimer
A message shown at the top of your Delphi profile page, that can be dismissed by the user.
Disclaimers are only available on Embeds.
Recency Bias (Always On)
Prioritizes ideas and information from your most recent content.
FAQs
My Delphi sounds great, do I have to adjust the Response Settings?
No. Response Settings are optional. Only edit them if needed.
Why isn't my Delphi following Custom Instructions?
Make sure you've used simple language and that your Custom Instructions don't contradict each other or the Purpose section.
Where can I add guardrails to my Delphi?
Add them in the Custom Instructions section. We recommend keeping the number of Custom Instructions small for better results.
How do I set up a Disclaimer Message?
This can be set up under the Integrations setting only. Profiles do not support Disclaimer Messages.
I can't find the Response Settings, where do I access them?
Go to Settings from the left-side navigation menu, then open Response Settings.
Why is my Delphi talking about topics its not trained on?
Check your creativity settings and set to strict for your Delphi to only say things it is trained on that directly answers the question.